So that all guests may fully enjoy their Desire experience, we ask that you respect the following rules:

  • Check in is at 3:00 p.m. and check out is at 11:00 a.m. Guests have a 1-hour allowance for check out.
  • Please respect all guests. Due to the nature of our Resort, it is STRICTLY FORBIDDEN to take photos or videos in public areas.
  • Please refrain from overt sexual activity in public areas.
  • Please treat all guests with utmost respect, and remember the Golden Rule: “NO” means “NO.”
  • Due to the nature of our resort, both our Jacuzzi Lounge and Play Room are couples-only areas.
  • Our Resorts are not responsible for lost items not deposited in your room’s safety deposit box.
  • Appropriate attire is required in all restaurants.
  • We are proud to provide you with a safe, open-minded environment in which you may fully enjoy the Desire experience. However, it is a firm company policy that all staff members are strictly forbidden from interacting intimately or drinking with guests, doing so will result in their immediate dismissal.


For reservations in single or triple occupancy,
just call your preferred travel agent or contact us directly at:
Toll Free USA & CA: 1 888 211 3241
Toll Free Mexico: 01 800 500 0587

You can also contact us by email.
Desire Riviera Maya Resort:
Desire Riviera Maya Pearl Resort:



Carretera Cancun Puerto Morelos
Km 27.5, SM 12, Mza 41, Lote 1
Fracc 2 Predio Tanchacte 77580
Puerto Morelos, Quintana Roo‎


Costera Norte, Lote 1 Sm. 10
Mz. 26, Puerto Morelos C.P. 77580
Riviera Maya, Mexico